In an effort to decongest long queues and difficulties being experienced by residents at ATM points across banks in Lafia, the Nasarawa state capital, the Central Bank of Nigeria, CBN, has deployed POS agents for easy withdrawal and swap of the old naira notes with the redesigned ones.
Speaking with newsmen, CBN Director of security services, Atiku Mohammad Nasir said the engagement of POS operators was aimed at decongesting the banks, especially ATM points and ensuring easy withdrawal by customers.
Atiku Mohammad said the apex bank had engaged the services of EFCC and DSS to keep an eye on the banks to avoid racketeering and other misconduct.
He said the measure followed several complaints from customers of the non-availability of the new notes in banks and the subsequent long queues at ATM points as well as alleged hoarding of the new notes by banks officials.
According to Atiku Mohammad Nasir, the apex bank is not happy with the attitude of some banks for lack of cooperation, and compliance with CBN directives and promised that measures are being put in place to address the current hardship faced by Nigerians. .
In an interview, some bank customers in lafia described the move as a welcome development.
Meanwhile, some customers have continued to complain over the failure of Automated Teller Machines ATM to dispense money.
The central bank of Nigeria, CBN had in the past two weeks commenced nationwide sensitisation of residents on the new naira notes.
